Frequently Asked Questions
Please review the FAQ below. If you still need help, please email us here firstname.lastname@example.org
Q: When should I start shopping for my gown?
A: We believe that the absolute latest you should start is one year prior to your wedding date. But don’t hesitate to start earlier! Choosing your gown will help you make many of your wedding day decisions such as the venue, flowers and the decor. When you are ready, come on in!
Q: What is the price range of your gowns?
A: We provide a collection of bridal gowns that we hand picked during each bridal market. We carry one collection that offers a casual, more boho look and ranges from $899 to $1,250. All other collections start at $1,800 and go up to $8,000 with the majority of our selection between $2,200-$4,000.
Q: What sizes are your samples?
A: Our sample sizes range from size 6-18. We are able to special order your gown in your size from the measurements we take at the time of the sale. Our designers offer sizes 0- 28 and split sizing is offered from some companies. Custom lengths are available from most designers.
Q: Do I need an appointment?
A: Yes, we require an appointment to visit our salon. Each bride is paired up with one of our trained consultants in advanced and a dressing room is reserved for you. Be sure to book your appointment in advance, especially during a trunk show!
Q: What is a trunk show?
A: Trunk shows give brides the opportunity to view a larger selection of a particular bridal designer’s collection than what is normally present in our salon. In some cases a designer or a sales representative will be in the salon giving expert advice and assistance. A discount and or incentive is typically offered during trunk shows.
Q: How long is my appointment?
A: We offer 90 minute appointments. We never want our brides to feel rushed, as we know you are making a very important decision!
Q: Do you charge for appointments?
A: Yes, there is a $50 non-refundable fee for all bridal consultations which is taken at the time the appointment is scheduled. The fee is also non-refundable if you do not show up for your appointment or fail to cancel it 48 hours in advance.
Q: How many guests can I bring with me?
A: We believe that support is important however ownership of your bridal look must always come from you, the bride. With that in mind, we kindly ask that you bring no more than 4 trusted guests with you on the weekend because we are a small boutique. Should your group exceed 4 guests, we are able to accommodate you on a weekday when the salon is quieter.
Q: What happens when I say yes to the dress?
A: Congratulations Bride!! You and your guests will enjoy complimentary champagne to celebrate your moment. At that time, you are more than welcome to take pictures with your guests. After your celebration, your bridal consultant will then take measurements and walk you through the sizing and details of your made-to-order bridal gown. When all is said and done, we have a customized floral wall just for you!! You pick a flower, sign your name and place it on our “She said yes!” wall!
Q: When should I order my accessories?
A: Ideally you should purchase your accessories when you select your wedding gown. We also offer accessory trunk shows throughout the year. In most cases our accessories are handmade and take at least 3- 4 months to order.
Q: Do I have to pay in full when I order my gown or accessories?
A: Absolutely not! We know your bridal attire is a big expense and we don’t want you to stress. We require a 75% deposit and the balance is due when your items arrive in the boutique.
Q: Do you offer alterations?
A: Yes we do! We have seamstresses who will meet with you in our salon for fittings at an additional charge. Most brides require 2- 3 fittings and pick up their gown one or two days before their big day. Our seamstresses only alter gowns that have been purchased at our salon. Alteration fees range in price depending on the gown purchased and how well it fits the bride. We will discuss pricing information privately during your first fitting appointment.
Q: How do I find you?
A: We are located in Lutherville, Maryland. Our salon is easily accessible by taking I-695 and getting off the Falls Road exit to Green Spring Station. Please Note- sometimes certain navigation apps will pull up our old address. Our original salon which was located on Route 1 is not the correct location.
Q: Why choose Francesca’s Bridal when I can buy online?
A: It is impossible to receive the experience we provide to each of our brides, if you shop online. When shopping online, brides miss out on so much! Our consultants assist you and guide you every step of the way… from the moment you make your appointment to the moment you walk down the aisle. When working with us, you will experience personalized one-on-one appointments with our consultants, you will work with trained seamstresses to perfect the fit of your bridal gown and we will also hand press your bridal gown and veil. The value and service that you will receive from our salon is what you deserve.
Green Spring Station
2360 W Joppa Road, Suite 108
Lutherville, MD 21093
HOURS OF OPERATION
By Appointment Only (No same day appointments)
Monday- Friday: 10am- 5pm
Saturday: 9:30am- 3pm